Possible Problems Using Services

System Variables

System variables which define the environment for all users are necessary when installing services, as services log-in to the local system account as standard.

Problems Starting Services with Local System Accounts

The local system account might not have access to required directories (e.g. to a removed $INOPRJ). If this is the case, then you should use a managed service account with appropriate access rights in the network.

Problems Starting the Server

The Automatic start type is recommended for the license server and Automatic (Delayed Start) for the model server.

If problems arise, you can increase the waiting time value for the automatic start type in seconds using the environment variable INO_SERVICE_START_WAIT_TIME.

You can set the time an Innovator service with the Automatic or Automatic (Delayed Start) start type waits upon starting before it accesses other services.

The value sets the time in seconds that an Innovator service waits upon starting before it enables other services to launch before it, e.g. "30" (seconds).

External Repository Backup for Services

We recommend both integrated data backup and external repository backup. Integrated data backup is carried out by the server.

You can use special network commands to close the model server safely before external backup functions commence.

NET STOP stops services. Stopping a service also closes all network connections that the service uses.

The command forces serial processing so that a backup process cannot start until the server has been shut down.

The service name is compiled as follows:

inosrv-<version.release>-<repository name>

You can find the name of the service in the Windows service management in the service's Properties dialog.

net stop inosrv-16.0-Demo 
dobackup Demo 
net start inosrv-16.0-Demo