This Help, tool tips, documents, hotline and other sources of information are all available to offer you support. MID GmbH also offers extensive training options for getting to know the Innovator products and individual methods used.
Sources of information
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Access the help with [F1] to receive context-sensitive support in all active interfaces of the Innovator model editor. From the help topic of the relevant interface, links lead you to the supported procedures.
Among other things, the help contains information about the following:
- The installation of Innovator
- Working with Innovator models in general
- Special procedures in the models of Innovator products
- The administration and configuration of Innovator
You can access help in the Innovator model editor using [F1] or by clicking the question mark to the top right of the ribbon, in all tools in the Help menu and via http://help.innovator.de.
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Menu commands are described in the tool tips. You can see the tool tip showing what the submenu or menu command is used for by expanding the ribbon and hovering the mouse pointer over the menu items. Any shortcut keys are also specified. You can find an overview of the menu commands and tool tips in the help system ("Overview of Menu Commands").
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Unusual events when running program code in the Innovator interface are logged in the Windows event viewer. It is also possible to have all events of the running interface listed in the Event Viewer dialog. Logged events may shine some light on the possible reason for errors in the interface. Therefore please check the event viewer in the event of problems with the interface
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The installation manual describes the architecture and installation of Innovator as an excerpt of relevant chapters of this Help. You will then be able to create the necessary and desired constellation for Innovator installation and license administration.
The installation manual is available in both English and German in the online customer service area.
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The migration manual contains a description of the work steps necessary for migrating repositories and settings to the current Innovator version.
The document should provide sufficient information about transforming, data transfer and editing models in the current Innovator version. The migration manual describes how to prepare and carry out transformation for the respective previous versions and informs you of the necessary post-processing steps.
Please read the Help topic "Installing an Update" to find out the differences between version migration (upgrade) and new release (update).
The migration manual is available in both English and German as a browse sequence in this Help and in the online customer service area as PDF.
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The API help documents the relevant parts of the internal Innovator meta model and the read and change functions available there.
The API help is available in English only at http://help.innovator.de/SDK/.
Note
There is an extensive range of training options offered by MID GmbH to get to know the Innovator products and individual methods (business process modeling (BPM), business process model and notation (BPMN), unified modeling language (UML), entity relationship modeling (ERM) etc.).
