Event log files enable you to analyze problems which may occur when using servers and services.
What Is Logged?
A log file contains an automatically-generated log of actions carried out by processes running on a computer system. Innovator logs all of its servers and services.
These logs proved essential information which is particularly helpful for the Innovator support team.
Environment variables (INOHOST, INOLIC) or derivations of these (e.g. bus, hub and agent ports) are used for unique storage for log files.
Placeholders Used for Directories
The following placeholders are used for the directories and file names listed below.
<INOHOST>: INOHOST set
<INOLIC>: license file directory
<VERS>: current version number
<LICPORT>: INOHOST port
<BUSPORT>: INOHOST port+1 (fix)
<HUBPORT>: INOHOST port+2 (fix)
<AGENTPORT>: INOHOST port+3 (can be set)
<INONOTIFYPORT>: INOHOST port+4 (fix)
Log files directories and file names
License Server
Log path: <INOLIC>\logs\inolsrv.<LICPORT>
Log file: inolsrv.log
Bus
Log path: <INOLIC>\logs\inobus.<BUSPORT>
Log files:
- bus.log
- bus.pid
Hub
Log path: <INOLIC>\logs\inohub.<HUBPORT>
Log files:
- hub.log
- hub.pid
Agent
Log path: <INOPRJ>\ivm\logs\inoagent.<computer name>.<AGENTPORT>
Log files:
- agent.sqlite
- agent.log
- stdout.txt
- stderr.txt
Notification Service (InnoNotify)
Log path:
-
With INONOTIFY variable:
<INONOTIFY>\<host name>.<INONOTIFYPORT>\logs oder -
Without INONOTIFY environment variable:
<INOPRJ>\inonotify\<host name>.<INONOTIFYPORT>\logs
Log files:
- log-YYYYMMDD.txt
Model Server
Log path: <INOPRJ>\<repository name>
Log files: srv.log
Services
Services log files for error messages when starting a service:
C:\Windows\logs\innovator\<VERS>\<service name>.log
Restriction
If INOPRJ is changed once an agent service has been installed on the system environment, then the agent service needs to be uninstalled and reinstalled. This is because INOPRJ is set for the agent upon service installation (inoagent does not read the registration).
If INOLIC (or INODIR if INOLIC is not set) is changed once a bus service has been installed on the system environment, then the bus service needs to be uninstalled and reinstalled. This is because the log directory is set for the bus upon service installation (inobus does not read the registration).
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